February 1

Reimagining Support Amid Uncertainty

We’ve never experienced shifts in teaching and learning quite like those happening now.

With logistics, requirements, and circumstances morphing at an unimaginable speed, educators are navigating challenges that were theoretical, optional -- perhaps, barely feasible -- less than three years ago, have become our full-blown, full-speed, in-the-moment realities. 

In response, many schools and districts are turning to coaches for support. 

After all, the numbers are undeniably in favor of the holistic impact coaching has on learning, (see table, Joyce and Showers, 1982). 

March 2020’s sudden transition to offsite learning found edtech and instructional coaches providing around-the-clock, “25/8” assistance to help move instruction home and online. Quick to meet learning needs and accustomed to conveying initiative directives, coaches met the challenges head-on, creating, curating, and collating countless tutorials, tools, and tweets to serve and support various stakeholders, including teachers, administrators, students, and families. 

Yet, for many, the outpouring of well-intentioned information has actually accelerated the fuel of fear, confusion, panic, and complete overwhelm.

The pandemic’s toll on educators has paralleled and, in some ways, even surpassed the stressors felt by first responders. Record numbers of resignations and early retirements intermingle with complaints of lack of support. Educators at every level, classroom and administration, are feeling inadequate, ill-prepared, unappreciated, and alone. 

Educators, coaches, and instructional leaders provide support, which is foundational to our work. That said, support is a variant term, meaning different things in different scenarios.

How might we reimagine support so that we can better sustain educators amid extreme uncertainty?

Support shouldn’t imply a solution; nor should support be flippantly glossed over with a glancing “You got this.” 

The rapid and evolving circumstances associated with the virus have made only one thing certain: change. And with no way of knowing how long these circumstances will last, we’re facing an emotionally taxing neverending story.

More than ever, we must support our colleagues.


Support = Solidarity 

Glean pain point(s) of current instructional circumstance through conversations and empathy interviews.

Center adjustments in practice to reflect valued strategies, and increase authenticity of purpose. 


ASK YOURSELF

  • How might you connect previous instructional priorities, strengths, and/or skills to current circumstances? 
  • How might you acknowledge concerns and assure action?

SUPPORT = SIGNIFICANCE 

Convey genuine interest and learn about them and who they are beyond ‘educator’ -- seek to understand and appreciate their culture and identity.

Foster meaningful relationships and demonstrate value, respect, and concern.

Whenever possible avoid minimizing worries, rushing conversations, and/or making light of stressors. 

ASK YOURSELF 

  • How might you strengthen connections? 
  • What gestures, mannerisms, habits of practice, etc. do you feel indicate significance?
  • How might you incorporate these elements into your interactions?

SUPPORT = SAFETY

Offer an accessible time and space for authentic vulnerability. Provide a listening shoulder, refrain from judgment, discern the need to vent vs. the hope for help.

ASK YOURSELF 

  • How might you create an atmosphere of trust?
  • How might you allow others opportunities to process (mentally and emotionally) change and challenges?

SUPPORT = SPECIFICITY

Clarify and articulate specific instructional priorities (one to three, max). Placing emphasis on too many initiatives or haphazardly regrouping, renaming, or introducing initiatives confuses, dilutes, and, worse, undermines efforts.

ASK YOURSELF

  • How might I reframe communication of priorities to focus on the WHY and HOW instead of the WHAT?
    • Instead of "move all instruction to Google Classroom," or "create a hyflex environment," (these are WHATS without WHYS).
    • Clearly articulate the focus by grounding in THE WHY
      • We are committed to providing accessible content for all learners in ways that are most appropriate to their needs. Google Classroom lets us organize our instructional resources so that students can choose the content format best suited to their needs and circumstances.

People have to be given the freedom to show the heart they possess. I think it’s a leader’s responsibility to provide that type of freedom. And I believe it can be done through relationships and family. Because if a team is a real family, it’s members want to show you their hearts. -- Mike Krzysewski

Schools have and will forever be a place of support.

Our need for support and our obligation to provide support hasn’t changed.

We support learning by supporting the hearts of our learners --  all of them,  small and tall. This is hard work, no doubt. It’s hard work because it’s heart work.

Ready to get to the heart of conversations? Download my empathy interview guide. You'll quickly find the best support we can give comes in the shape of a story.

Need help implementing empathy into your leadership? Not sure where to start? Let's connect and design a just-for-you plan.


Tags

empathy, implementation, leadership, professional learning, story


You may also like

Messy Middle or Magic Maker

Year after year, educators take on the timeclock, pitting relationships against rigor, connection against curriculum, hedging bets that our tried-and-true tactics will prove to be enough, oftentimes throwing the figurative and literal kitchen sink at challenges.

The midpoint is messy. It’s mangled and manicial, full of reworked lessons, redirected conversations, and reworded explanations, scribbled and marked out, revised and rewritten, crumpled up and smoothed out, only to be crumpled up again.

With all the messes leading up to it, January stresses me, and I’ll be honest, on more than one occasion, I’ve decided the best way to handle these types of messes is to throw them into the bin, trashing the wasted efforts and attempts, and learning absolutely nothing.

This year, I’m trying something different.

I’m taking some of my own advice and rebranding January from irritable messy middle to innovative magic maker.

Innovation requires us to improve upon previous efforts. To do so, we have to reflect and take stock, auditing our nows to reveal our status quos, status nos, and status grows.

Read More

Metamorphosis, Moths, and Moving Forward

When we consider imagery of transformation, oftentimes a cheery, vibrant butterfly comes to mind.

This is not one of those times.

This era of global metamorphosis more fittingly corresponds with the sun-loving butterfly’s subtler cousin: the moth.

Like the butterfly, the moth evolves from egg to caterpillar, eventually re-emerging as a winged creature. In fact, so critically intertwined is this life cycle to our cultural understanding of transformation, that third grade classrooms across the country observe, chart, hatch, and celebrate the metamorphosis of the butterfly.

Anybody hatch a moth?

Nope. Not even by accident.

Both are often interpreted as symbols of rebirth and transformation, but moths are more commonly associated with a decidedly more sinister representation: destruction.

Butterflies get flowers, glittery stickers, and revered affection.

Moths get monster-status and a dedicated pesticide.

Frankly, moths get a bad rap. But there is a lot to be gleaned from their way of being.

As a caterpillar, the moth weaves a delicate silk and leaf cocoon around itself, remaining slightly vulnerable during the process of metamorphosis. Risk-taking and vulnerability are necessary elements of true, deep, lasting change.

Read More

MORE ON LEADING WITH STORY

Messy Middle or Magic Maker

Year after year, educators take on the timeclock, pitting relationships against rigor, connection against curriculum, hedging bets that our tried-and-true tactics will prove to be enough, oftentimes throwing the figurative and literal kitchen sink at challenges.

The midpoint is messy. It’s mangled and manicial, full of reworked lessons, redirected conversations, and reworded explanations, scribbled and marked out, revised and rewritten, crumpled up and smoothed out, only to be crumpled up again.

With all the messes leading up to it, January stresses me, and I’ll be honest, on more than one occasion, I’ve decided the best way to handle these types of messes is to throw them into the bin, trashing the wasted efforts and attempts, and learning absolutely nothing.

This year, I’m trying something different.

I’m taking some of my own advice and rebranding January from irritable messy middle to innovative magic maker.

Innovation requires us to improve upon previous efforts. To do so, we have to reflect and take stock, auditing our nows to reveal our status quos, status nos, and status grows.

Read More

Metamorphosis, Moths, and Moving Forward

When we consider imagery of transformation, oftentimes a cheery, vibrant butterfly comes to mind.

This is not one of those times.

This era of global metamorphosis more fittingly corresponds with the sun-loving butterfly’s subtler cousin: the moth.

Like the butterfly, the moth evolves from egg to caterpillar, eventually re-emerging as a winged creature. In fact, so critically intertwined is this life cycle to our cultural understanding of transformation, that third grade classrooms across the country observe, chart, hatch, and celebrate the metamorphosis of the butterfly.

Anybody hatch a moth?

Nope. Not even by accident.

Both are often interpreted as symbols of rebirth and transformation, but moths are more commonly associated with a decidedly more sinister representation: destruction.

Butterflies get flowers, glittery stickers, and revered affection.

Moths get monster-status and a dedicated pesticide.

Frankly, moths get a bad rap. But there is a lot to be gleaned from their way of being.

As a caterpillar, the moth weaves a delicate silk and leaf cocoon around itself, remaining slightly vulnerable during the process of metamorphosis. Risk-taking and vulnerability are necessary elements of true, deep, lasting change.

Read More

Learning to Listen

Quick! Name a goal of classrooms all across the United States? Ding, ding! To create a classroom of innovation. Teachers and administration alike pou over the blogosphere, Twitterverse, and attend conferences en masse and on-quest for this holy grail of transformation. And while there are innumerable treasures to be found within each and every resource,

Read More